Frequently Asked Questions

Everything you need to know about GhostConverter

Is GhostConverter really free?

Yes, GhostConverter is completely free to use. There are no subscriptions, no premium tiers, and no hidden fees. We believe privacy tools should be accessible to everyone.

How does GhostConverter protect my privacy?

GhostConverter processes all files directly in your browser. Your files never leave your device - they are never uploaded to any server. This is fundamentally different from most online converters that store your files on their servers.

What file formats does GhostConverter support?

GhostConverter supports a wide range of image formats including HEIC, JPG, PNG, WebP, BMP, GIF, and TIFF. We continuously work on adding support for more formats based on user requests.

Are there file size limits?

GhostConverter has no artificial file size limits. The only limitation is your device's available memory - if your device can load the file, we can convert it.

Do I need to create an account?

No account is required. Simply visit the site, select your conversion, and start converting. No registration, no login, no personal information required.

How fast are conversions?

Because GhostConverter runs entirely in your browser, conversion speed depends on your device and file size. Most conversions complete in just a few seconds. Larger files or slower devices may take longer.

Can I use GhostConverter offline?

Once the page is loaded, GhostConverter can work entirely offline since all processing happens locally in your browser. However, you do need an internet connection to initially load the website.

What is HEIC and why do I need to convert it?

HEIC is Apple's default photo format introduced with iOS 11. While efficient, many platforms and devices don't support HEIC files yet. GhostConverter lets you easily convert HEIC to JPG or PNG for universal compatibility.

What is WebP and should I use it?

WebP is a modern image format developed by Google that provides superior compression compared to JPG and PNG. It's ideal for websites as it creates smaller files with similar quality. Use GhostConverter to convert your images to WebP for faster-loading websites.

Will my converted files have watermarks?

Never. GhostConverter adds no watermarks, no branding, and no modifications to your files beyond the format conversion. Your converted files are 100% yours.

Is my data safe during conversion?

Absolutely. Your files stay on your device throughout the entire process. We don't have access to your files, we don't log your conversions, and we don't track what you're converting.

What browsers support GhostConverter?

GhostConverter works best in modern browsers including Chrome, Firefox, Safari, Edge, and Opera. We recommend keeping your browser updated for the best conversion experience.

Can I convert multiple files at once?

Currently, GhostConverter processes one file at a time to ensure the best quality and simplest user experience. You can open multiple browser tabs to convert several files simultaneously.

How is this different from other online converters?

Most online converters upload your files to their servers, process them there, then send them back. This means your files pass through their infrastructure. GhostConverter keeps everything local - it's the most private option available.

Do you collect any personal information?

No. We don't use cookies, tracking pixels, or any form of analytics that collects personal information. We don't know what files you convert or when you use the service.

How can I report a bug or request a feature?

We'd love to hear from you! Email us at support@ghostconverter.app with any bug reports, feature suggestions, or general feedback.

Still have questions?

Can't find the answer you're looking for? We'd love to help.

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